$0.00

Frequently Asked Questions

How big are the gaps between each rack bar?

GF14/4H: 170mm gaps, 650mm wide, prongs 450mm long

GF14/6H: 170mm gaps, 1020mm wide, prongs 450mm long

GF14/4V: 170mm gaps, 650mm wide, prongs 450mm long

GF14/8v: 170mm gaps, prongs 450mm long

G-Rack Installation

We try our hardest to reduce our impact on the environment, instead of printing our instructions, you will find the links below.

As always if you have any queries we are only too happy to help.

 

G-Rack Installation - Stud Wall

G-Rack Installation - Masonry Wall

What is the weight rating for your surfboard racks?

10kg max per individual prong.

What are your shipping rates within Australia?

Free Shipping  Australia Wide.

Do you ship internationally?

Yes we do. Please contact us for an international shipping quote.

Do you offer refunds?

Yes, if you cover return postage and the product is still in unused condition.

Please contact us before returning an item. See our returns Ts&Cs for more information.

What types of payment do you accept?

  • Paypal
  • Bank transfer
  • Afterpay
  • Credit Card

How do I cancel my order?

Call us on 1300 735 538, quote your order number, and a member of our team will assist you.

Will I get an email confirmation for my order?

Yes. If you have not received a confirmation email following your purchase, please contact us.

When will my order be shipped?

*** Please note during the Christmas Break 20th December 2023 until 8th January 2024 all orders received during this time will be dispatched upon our return***

 

If your chosen item is in stock, your order will be shipped within 24-48 hours. If your item is not in stock, please note the approximate restock date on the individual product page.
Outside of peak periods (Christmas, Cyber week etc) In most cases, metro deliveries will arrive within a week. If you need your item by a specific date, please contact us to check that you will receive your product on time.

 

 

 

Do you do custom orders?

We do have the capability to do custom 0rders. Send us an enquiry with full specifications and we will get back to you ASAP.

Do you include hardware to attach the racks to walls?

Yes we do include any screws or fixing's required to attach your rack to your chosen substrate.

All racks must fixed to a structural substrate, for example into a stud or masonry.

G-Force undertakes no responsibility for improper installation.

 

 

 

Can I track my order?

Your order will be delivered via Sendle

You will receive a tracking code on dispatch

Contact us if you would like an update on your order.

GFP5 Instructions

Please see below instructions on the assembly of the GFP5 5 Board Freestanding Rack

GFP5 Instructions

Copyright © 2024 G-Force Australia Website by Picton Parrot Designs
CLOSED DURING MELBOURNE CUP WEEK - ALL ORDERS WILL BE DISPATCHED 11TH NOV.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram