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Frequently Asked Questions

How big are the gaps between each rack bar?

GF14/4H: 170mm gaps, 650mm wide, prongs 450mm long

GF14/6H: 170mm gaps, 1020mm wide, prongs 450mm long

GF14/4V: 170mm gaps, 650mm wide, prongs 450mm long

GF14/8v: 170mm gaps, prongs 450mm long

G-Rack Installation

We try our hardest to reduce our impact on the environment, instead of printing our instructions, you will find the links below.

As always if you have any queries we are only too happy to help.

 

G-Rack Installation - Stud Wall

G-Rack Installation - Masonry Wall

What is the weight rating for your surfboard racks?

10kg max per individual prong.

What are your shipping rates within Australia?

Flat rate $18.50 Australia Wide.

Do you ship internationally?

Please contact us for an international shipping quote.

Do you offer refunds?

Yes, if you cover return postage and the product is still in unused condition.

Please contact us before returning an item. See our returns Ts&Cs for more information.

What types of payment do you accept?

  • Paypal
  • Bank transfer
  • Afterpay

How do I cancel my order?

Call us on 1300 735 538, quote your order number, and a member of our team will assist you.

Will I get an email confirmation for my order?

Yes. If you have not received a confirmation email following your purchase, please contact us.

When will my order be shipped?

If your chosen item is in stock, your order will be shipped within 24-48 hours. If your item is not in stock, please note the approximate restock date on the individual product page.
Outside of peak periods (Christmas, Cyber week etc) In most cases, metro deliveries will arrive within a week. If you need your item by a specific date, please contact us to check that you will receive your product on time.

 

 

 

Do you do custom orders?

We do have the capability to do custom 0rders. Send us an enquiry with full specifications and we will get back to you ASAP.

Can I track my order?

Your order will be delivered via Sendle

You will receive a tracking code on dispatch

Contact us if you would like an update on your order.

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